About Best Electrical Hamilton

Allow us to 'electrify' you!

Ben Thornton founded Best Electrical in 2006. With his team, he has worked hard to build the business’s reputation for service and safety, trustworthiness and reliability.

Ben is the business owner and the boss. His no-nonsense approach and high professional standards make him stand out among electricians. Ben and his carefully selected staff of electricians and apprentices won’t cut corners. They want their customers to be consistently pleased they hired the best electrical team around. The electricians give customers as much or as little detail as they want about the work that is being undertaken and they are happy to explain what they are doing and why.

Best Electrical electricians aim to create as little disruption as possible and leave the place spotless. The expected outcome is a happy customer, who sees the electrical work that has been done is good value, safe for all concerned and is exactly what they wanted or better.

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Our Mission

Our Mission at Best Electrical is to be a results orientated company that continuously outperforms our clients' expectations.

We will do this by giving the customers the best quality work they have ever experienced from anyone in the electrical industry. This will be done through training and well organised procedures that will ensure all facets of the company are run efficiently. The procedures will be confirmed and checked with a testing system that ensures they are kept and followed to their highest levels.

The Best Electrical team will be focused, enthusiastic and positive. Our team will enjoy working with our customers and will work as part of our positive team. This is backed up by our core values.

Vision

“Our vision is to become the most customer-focused electrical company in the Waikato, by providing an experience to our customers that hasn't been seen from a trade before and to ensure the systems we have in place don’t allow anything to be overlooked. You, our clients, are the means to our success."

Our Values

Customer focused - our guarantees and staff training ensure you receive an experience not to be beaten.

Quality, Safety and compliance first - we don’t cut corners. There is simply no point.

We do anything electrical - you will not need to have three or more different contractors, as our team can carry out a comprehensive range of electrical requirements - power, phone, data, security, outdoor work, installations and repairs.

Yes we can - we love dirty jobs, we love difficult jobs, we love seeing the customer’s relief when we fix their unexpected breakdown.
No frowns on site – we know your payment puts our dinner on the table. You will see us doing your work with willingness, energy and enthusiasm.

Work as a team – you’ll see a great team in action. To get the best result for you, you’ll see our staff stepping up to give a colleague a hand, volunteer to climb into that stinking hot roof, or jump into that muddy trench and start digging.

Communication - we have nothing to hide. No matter how small or big your job is, you can expect clear explanations and honest answers.